About Me

An enthusiastic teacher turned librarian, I have a diverse background and broad interests. While primarily working with web technology, I have interests in general computing and technology, instruction, accessibility, information management, technical services and metadata, among others.

I am always on the look out to improve existing services and implementing new ones. While not a programmer, I like to learn and I am not afraid to work with code. My methodology is very much user oriented in all my projects and work (at least as much as possible), and my aim is to improve the user experience for both the end-user and content creators.

Through the local library association, I mentor (almost) every term of the BCLA Mentorship program, which is a one-on-one professional mentorship program, mostly helping students and younger professionals with their applications, job prospects, and professional development.

Teach the web! I am also a Mozilla Learning Network Contributor. I’ve organized maker parties and volunteered at a number of Mozilla organized maker events (e.g. HackJam, HASTAC, MozFest). Random acts of helping happen as well, such as helping with localization/translation efforts.

I am also a proud mentor of Ladies Learning Code, a non-profit that holds one day technology workshops. Mostly, I volunteer for HTML/CSS and web design, but also Photoshop and Hack-a-thon workshops.

Last but not least, I help with organizing conferences and workshops whenever and wherever I can (see the list below).

You can follow me on twitter or find me elsewhere through about.me.

Current Employment

I am the Manager of Infrastructure and Technology at the New Westminster Public Library, overseeing technical services (including acquisitions), and (public-facing) technology.

  • Oversee day-to-day operations of work areas and establishes annual work plans.
  • Overall management of public-facing technology.
  • Manage acquisitions for all library collections.
  • Manage vendor relationships and contracts related to technology, and acquisitions.
  • Ensure that the cataloging and classification of materials balance industry standards with the needs of library users.
  • Liaise with City of New Westminster IT staff regarding technology troubleshooting and technology planning.
  • Make recommendations to the Leadership Team regarding the need for emerging hardware, software and technology services for the public.
  • Coordinate library-wide staff training.

Professional Employment

  • Content Coordinator, for the National Network of Equitable Library Service at the BC Libraries Cooperative (July 2014 – August 2016)
    • Coordinated (and improved) the content processes and production of accessible formats, including copyright clearance.
    • Assisted with negotiating licenses and purchases for existing collections of accessible content.
    • Assisted with making partnerships with other accessible content producers to share collections and resources.
    • Assisted with CMS administration and web development as needed.
    • Managed metadata, cataloguing, and ingestion of produced and contributed titles and collections.
    • Trained staff, both in-person and at a distance, and provided resources on producing accessible formats, and managing content in NNELS.
    • Researched answers to legal questions in regards to accessible format production and distribution.
    • Supervised students and contract workers assisting with production.
  • Web Accessibility Consultant, for Support Students with Disabilities website at Justice Institute of British Columbia (JISC) (February – March 2016)
    • Work with staff to ensure accessibility guidelines are met.
    • Provide reports and possible solutions to accessibility issues.
    • Provide training and resources on accessibility, particularly creating content and documents.
  • Accessibility Librarian, at CAPER-BC (formerly, CILS) housed at Langara College (July 2013 – July 2014)
    • Developed and maintained new website (WordPress) (to reflect name change), doing usability work, and ensuring accessibility guidelines are met.
    • Migrated (to Confluence) and reorganized wiki used for intranet.
    • Automated backup of digital collection files that are created during production.
    • Catalogued and processed new materials and requests.
    • Provided IT and technology support to staff and clients as needed.
    • Wrote department newsletters sent out to students and coordinators.
    • Documented processes and workflow.
    • Ran and analyzed statistics and web analytics.
  • Acting Web Services (previously, Innovative Technologies) Librarian at Ryerson University Library & Archives (RULA) (January 2012 – June 2013)
    • Implemented content management system (WordPress)
    • Implemented issue tracker (Redmine) in conjunction with intranet (Drupal)
    • Created and revised web content to meet web accessibility guidelines (WCAG)
    • Managed and pushed out shelf mapping tool (RULA Bookfinder)
    • Provided instructional workshops, reference desk (including chat), library tours, and more
  • Student Librarian at the UBC Education Library (September 2010 – April 2011, September 2011 – December 2011)
    • information/reference desk
    • instructional workshops on searching for library materials, and databases
  • Information Management Analyst at Natural Resources Canada (Ottawa May 2011 – August 2011)
    • Recordkeeping and Disposition Authorities Project joint with Library and Archives Canada (LAC)
    • business case and work plan research and writing
    • wiki (MediaWiki) support, training, and content management
  • Web Services Co-op Student at UBC Library Systems & Information Technology (LSIT) (May 2010 – April 2011)
    • website redevelopment, content inventory, mockups, consultation, etc.
    • user studies/user experience
    • migration and content centralization to WordPressMS and UBC Wiki (MediaWiki)
    • see work projects below for examples
  • Other previous experience include teaching, research support, tutoring, office/clerical support, and customer service.

Recent Volunteering

Presentations & Articles

Education

I finished my Master’s in Library and Information Studies (LIS) at the University of British Columbia’s (UBC) School of Library, Archival, and Information Studies (SLAIS) in December 2011 and graduated in May 2012.

Although I graduated with first a double English and Psychology then out of Education, I began as a student in Software Engineering and Mathematics (at what is now SFU Surrey, but used to be TechBC), and I am still very much interested in computers and technology.

Awards

Professional Affiliations

Recent Projects

Work on the National Network for Equitable Library Services at BC Libraries Cooperative (2014-2016)

A lot of my work at NNELS was focused on metadata and accessible format production, though other things crept in.

Accessible Formats

Scripting

MARC/MarcEdit

Website

Work Projects at CILS/CAPER-BC (2013-2014)

Most of the year was spent working on the website (involving WordPress) and research, along with some other smaller projects.

Accessibility

Website Redesign

WordPress

Work Projects at Ryerson (2012-2013)

Most of the year was spent doing web redesign, web accessibility, and WordPress work.

Team Projects

Redesigns

Guidelines

WordPress

Documentation
Plugin Reviews

Other