An enthusiastic teacher turned librarian, I have a diverse background and broad interests. While primarily working with web technology, I have interests in general computing and technology, instruction, accessibility, information management, technical services and metadata, among others.
I am always on the look out to improve existing services and implement new ones. While not a programmer, I like to learn and I am not afraid to work with code. My methodology is very much user oriented in all my projects and work (at least as much as possible), and my aim is to improve the user experience for both the end-user and content creators.
Through the local library association, I mentor as part of the BCLA Mentorship program, which is a one-on-one professional mentorship program, mostly helping students and younger professionals with their applications, interviews, and professional development.
Teach the web! I am also a Mozilla Learning Network Contributor. I’ve organized maker parties and volunteered at a number of Mozilla organized maker events (e.g. HackJam, HASTAC, MozFest). Random acts of helping happen as well, such as helping with localization/translation efforts.
I am also a proud mentor as part of Ladies Learning Code (and their subsection Girls Learning Code), a non-profit that holds one day technology workshops. Mostly, I volunteer for HTML/CSS and web design, but also Photoshop and Hack-a-thon workshops.
Last but not least, I help with organizing conferences and workshops whenever and wherever I can (see the list below).
I am the Manager of Technology and Technical Services at the New Westminster Public Library, overseeing technical services (including acquisitions), e-resources, and technology, alongside the role of systems librarian.
- Oversee day-to-day operations in technical services, technology, and assist in other areas.
- Manage acquisitions for all library collections including e-resources.
- Manage vendor relationships and contracts related to technology, technical services, and acquisitions.
- Ensure cataloguing and classification of materials balance industry standards with the needs of library users.
- Manage public facing technology overall.
- Liaise with City IT staff regarding technology used in the library.
- Make recommendations to the Leadership Team regarding the need for emerging hardware, software, and technology services for the public.
- Manage and administer the library’s integrated library system.
- Coordinate and manage reports and statistics relating to technology and technical services, or originating from the ILS.
- Content Coordinator, for the National Network of Equitable Library Service at the BC Libraries Cooperative (2014 – 2016)
- Coordinated (and improved) the content processes and production of accessible formats, including copyright clearance.
- Assisted with negotiating licenses and purchases for existing collections of accessible content.
- Assisted with making partnerships with other accessible content producers to share collections and resources.
- Assisted with CMS administration and web development as needed.
- Managed metadata, cataloguing, and ingestion of produced and contributed titles and collections.
- Trained staff, both in-person and at a distance, and provided resources on producing accessible formats, and managing content in NNELS.
- Researched answers to legal questions in regards to accessible format production and distribution.
- Supervised students and contract workers assisting with production.
- Web Accessibility Consultant, for Support Students with Disabilities website at Justice Institute of British Columbia (JISC) (2016)
- Worked with staff to ensure accessibility guidelines are met.
- Provided reports and possible solutions to accessibility issues.
- Provided training and resources on accessibility, particularly creating content and documents.
- Accessibility Librarian, at CAPER-BC (formerly, CILS) housed at Langara College (2013 – 2014)
- Developed and maintained new website (WordPress) (to reflect name change), doing usability work, and ensuring accessibility guidelines are met.
- Migrated (to Confluence) and reorganized wiki used for intranet.
- Automated backup of digital collection files that are created during production.
- Catalogued and processed new materials and requests.
- Provided IT and technology support to staff and clients as needed.
- Wrote department newsletters sent out to students and coordinators.
- Documented processes and workflow.
- Ran and analyzed statistics and web analytics.
- Ran and wrote SQL queries for reporting purposes.
- Backup supervisor of staff.
- Web Services (previously, Innovative Technologies) Librarian at Ryerson University Library & Archives (RULA) (2012 – 2013)
- Implemented content management system (WordPress)
- Implemented issue tracker (Redmine) in conjunction with intranet (Drupal)
- Created and revised web content to meet web accessibility guidelines (WCAG)
- Managed and pushed out shelf mapping tool (RULA Bookfinder)
- Provided instructional workshops, reference desk (including chat), library tours, and more
- Other professional experience includes website redesign/development, user studies/user experience, collaborative software (namely wiki), information management, research, planning, reference, and instruction.
- Other previous experience include teaching, research support, tutoring, office/clerical support, and customer service.
- Volunteer Mentor, Ladies Learning Code (and Girls Learning Code) various workshops including HTML & CSS, Web Design , WordPress, Hack sessions (June 2012 – Present)
- Mentor, BCLA Mentorship Program (September 2013 – Present)
- Program Committee, Code4Lib Conference (2015, 2017)
- Program Peer Reviewer, Access Conference (2012 – 2017)
- Organizer, Code4LibBC (2013 – 2016)
- Mentor, UBC Arts Co-op Student Association Mentorship Program (2015 – 2016)
- Facilitator (one of many) of Accessibility & Ability discussion in the Join! Types of diversity and inclusion session, Mozilla Festival (October 2014)
Recent Presentations & Articles
- Florida Library Webinars (March 2017 webinar): Reviewing and Improving Workflow and Productivity: Methods and Tools
- Code4LibBC 2016: Getting Things Done: Discovering Efficiencies in Workflow
- Florida Library Webinars (May 2016 webinar): Making Accessible Content Easy and Part of Your Work
- Justice Institute of British Columbia (JIBC) (March 2016): Making Accessible Content Easy and Part of Your Work
- University of Pittsburgh (March 2016 webinar): Making Accessible Content Easy and Part of Your Work
- Code4LibBC 2015: Semi-Automated Editing Metadata and MARC Records
- BCLA Perspectives Vol. 7 Issue 1 (November 2015): Code4Lib is for you, for me, for everyone
- LIBR 2411: Library Technologies and Information Management at Langara College (October 2015 guest lecture): Accessibility is About Your Users
- The Pastry Box Project October 1, 2015: Better Than Christmas Morning: Finding Your Motivation
- The Pastry Box Project September 21, 2015: A Community Supported on Obsolete Technology
- University of Pittsburgh (February 2015 webinar): Making Accessible Content Easy and Part of Your Work
- Education Institution (January 2015 webinar): Making Web Services Accessible With Universal Design
- Education Institution (January 2015 webinar): Remix the Web! Using Mozilla Webmaker for Library Workshops & Programming
- Access 2014: We’re All Disabled! Part 2: Building Accessible (Web) Services with Universal Design
- LibUX Podcast: Episode 14 on Accessibility (September 2014)
- Code4Lib BC Spring Workshop (May 2014): Usability On a Budget
- BCLA 2014: Webmaker Party: Building & Engaging a Community of Learners and Mentors
- Code4Lib 2014: We Are All Disabled! Universal Web Design Making Web Services Accessible for Everyone (20 minutes version)
- LibTechConf 2014: We Are All Disabled! Universal Web Design Making Web Services Accessible for Everyone (full)
- Previous presentations and articles cover accessibility, web technology, library services, online tools, and jobs.
I finished my Master’s in Library and Information Studies (MLIS) at the University of British Columbia’s (UBC) School of Library, Archival, and Information Studies (SLAIS) in December 2011 and graduated in May 2012.
Previously, I completed a Bachelor of Arts in English and Psychology, then Education, but began as a student in Software Engineering and Mathematics (at what is now SFU Surrey, but used to be TechBC).
Current Professional Affiliations
- Member of, volunteer at, and organizer of various events relating to Code4Lib (2010 – Present)
- Member of BCLA (2009 – Present)
- Member of Golden Key International Honour Society (since 2002)
Recent Work Articles
Work at New Westminster Public Library (2016 – Present)
At NWPL, my work diversified and started taking different routes. A lot of process and workflow work came about, as well as Horizon work, especially involving SQL.
Work on the National Network for Equitable Library Services at BC Libraries Cooperative (2014 – 2016)
A lot of my work at NNELS was focused on metadata and accessible format production, though other things crept in.
- Accessible Formats Overview
- Making Accessible Format Production: Overview, Part 1 & Part 2, Part 3, Part 4, Part 5, Part 6
- DAISY Production in the Near Future
- Recording Audiobooks with Audacity
- Zipping for Distribution
Work Projects at CILS/CAPER-BC (2013 – 2014)
Most of the year was spent working on the website (involving WordPress) and research, along with some other smaller projects.
- When is a PDF Accessible?
- Redesign of “What Format Do You Need” Guide(s): Part 1, Part 2, & Part 3
- Persona work for the BC Open Textbook Accessibility Toolkit
- Card Sort & IA
- Making Changes to TwentyTwelve (via Child Theme)
- Guerrilla Usability: Choosing the Front Page with Mockups