Reviewing and Improving Workflow and Productivity: Methods and Tools

Most of our libraries and organizations have been around for numerous years, sometimes hundreds. Often that means many processes are created, changed as needed, and left in place long past their due date. Unfortunately, that means we are frequently working inefficiently, following old processes or cobbled together workflows.

The first part of the presentation will suggest methods for understanding and reviewing workflow. In the second half, we will take a look at various simple and lightweight tools and ways to use them to make work more efficient, especially in processing text, files, and data in batches.

Originally titled Tools, Tips, and Tricks to Making Work More Efficient. This webinar was presented for Florida Library Webinars on March 8, 2017. https://floridalibrarywebinars.org/events/16003/ Continue reading Reviewing and Improving Workflow and Productivity: Methods and Tools

Code4libBC Presentation: Getting Things Done: Discovering Efficiencies in Workflow

This lightning talk was presented at Code4lib BC 2016.

For a copy of the slides, please see the presentation on SpeakerDeck (also below) or the version on GitHub.
Continue reading Code4libBC Presentation: Getting Things Done: Discovering Efficiencies in Workflow

Presentation: Making Web Services Accessible for Everyone

This morning , I did another presentation for the Florida Libraries Webinars group. The first time was focused on web content, while this time was focused on overall design and structure. Continue reading Presentation: Making Web Services Accessible for Everyone

BCLA Pre-Conference Notes: Why Accessible Library Service Matters in Public Libraries

Disability Awareness Training for Library Staff Summary

Margarete Wiedemann, North Vancouver City Public Library

  • last Canadian census: 1 in 7 Canadians live with a disability
  • public libraries are generally accessible to a degree
  • survey findings: what is helpful: online catalogue, home delivery, plain language,
  • barriers: physical envionrment, time on computer, standing in line, crowded seating, cognitive demands, asking for help and feeling like taking too much time, confusing signage, patronize/impatient/insensitive staff
  • solutions to barriers example: baskets with wheels, walkers for in-library use
  • some of the most difficult barriers with disabilities is people’s attitudes: need to think about what you say and write; person first language
  • Social-Ecological Model of Disability: disability is a difference, arises from interactions between individual and society, and remedy is a change in interactions and context
  • paradigm shift to full citizens with human rights, integrated, included, partipants.
  • communication tips: speak directly and clearly, make eye contact at eye level, show respect and patience, show and tell or walk and talk, ask for help if you are having difficulty understanding
  • universal design: recognize that there is a large diversity, and changes that benefit all users; fix the environment (not the individual)
  • universal design will cover 80+% of users, and cover the rest using inclusive design and individual accommodations
  • library staff can make a difference
  • just make the connetiion and offer what you have
  • an inclusive library begins with you

survey results: AIG section of the BCLA website

NNELS

  • print disability: anyone that cannot read a book in “traditional” print format is considered print disabled
  • tour of the website
  • notes on formats: DAISY have MP3 inside of them, common format, but not one everyone is familiar with
  • resources: nnels.ca/libraries
  • possible engagement: books for student that are non-curriculum material
  • collections highlight awards and other collections including digitized InterLINK reels of BC audiobooks, Truth and Reconciliation (which is public domain and downloadable by anyone)

Discussions

  • devices: bone induction earphones, raspberry pi, slate and stylus, mp3 audio
  • copyright act allows format shifting for print disabled patrons regardless of copyright of the original version

Mike Edwards – Dyslexic Reader

  • made several attempts at universities
  • fear of feeling stupid, etc.
  • post secondary requires psychological examination: something that you had to prove, that you’re disabled
  • what works: have CNIB worker who keeps feeding books on CD
  • accommodations: colour codes text, TextAloud
  • opportunity for outreach: prisons, large percentage of dyslexics